The add-in inserts content into the document you are editing. It does not read, transmit or store your document content, and it does not use document content for any other purpose.
| Data | Purpose | Where it goes |
|---|---|---|
| Document content (text, images, tables) | inserting the diagram/symbol/calculation you requested | stays in Word on your device; never leaves the client |
| The licence key you enter, and the trial's start date | licensing and the trial (when licensing is enabled) | local storage on your device, under the add-in's address; nothing is sent unless a licence check can reach the service |
| Add-in version and Office platform | compatibility reporting and support | sent with a licence check; no personal identifiers attached |
| The time of the last licence check | working offline for a day at a time (when licensing is enabled) | local storage on your device, under the add-in's address |
No document content, no clipboard content, no keystrokes, no browsing history, no telemetry beyond the version/platform pair above. The add-in does not create or read cookies for advertising and does not share data with third parties.
The licence service keeps the key issued for an order, with the email address that order was placed with, for as long as the order may still need support; the rows required for billing stay longer. What the add-in stores on your own machine - your key, the date the trial began and the time of the last check - goes away when the Office cache is cleared or the add-in is removed.
Inserting needs the licence key and nothing else: there is no account to create and no sign-in. The key can be cleared or replaced at any time with Use a different key in the licence panel, and having the data held for an order deleted is a matter of writing to the address below.
Privacy questions and deletion requests: myhama@hotmail.com. The optional licence service runs at www.helpsciencer.com and keeps only the licence key issued for an order, together with the email address that order was placed with; payments are handled by Waffo (the merchant of record), which also receives your email address for receipts.